bent casing and the battery not charging.
The charging socket seemed to be loose and fixing it required opening the tablet and proceeding with a diagnostic to find what exactly causes the fault.
We found out that the tablet was hit in the middle right over the charging socket and that is the reason it was loose.
Furthermore, we saw that the flex cable of the socket was disconnected. On the positive side, the screen of the tablet wasn’t cracked by the hit and we managed to fix the socked and the case without changing the glass.
Overall, the job went pretty smooth and in the end the client was very pleased with the result.