Although it is one of the latest models we were more than ready to fix it and we also had the digitizers in stock.
Generally, changing the glass (digitizer) of iPad Air is pretty much the same as if it was iPad2, iPad3 or iPad4. The main difference is the flex cables of the digitizer and the home button. They are positioned on the right side of the casing, exactly opposite to the previous models and their connection is completely different. Therefore, changing the digitizer of an iPad Air has to be done really carefully and with an eye for detail. There is a big chance to tear the flex cables while removing the broken glass and we surely don’t want this to happen.
First of all, we performed a diagnostic procedure to check if there are any other faults caused by the crash or not. Luckily, in this case the only issue was the broken glass and we continued with the repair. The next step was to heat the iPad, so we can gently remove the glass while trying not to damage any of the flex cables. Once the broken glass and the screen were removed, we thoroughly cleaned the glue from the casing and all the little glass pieces that were left. When we had that done we were ready to connect the new screen. We connected the flex cable of the new digitizer to the logic board, which we needed to do before putting back the LCD screen. The reason is that the connectors are under it. When the digitizer and the screen were assembled, we had to carefully glue the digitizer to the casing.
Finally when all the parts were put together we performed tests to make sure that the iPad Air was working properly.
After almost two hours the iPad Air was like brand new. The performance of the tablet was absolutely perfect and our client was relieved to see the result.