the all in one IT Center
Windows, Linux Setup and Support

Windows

  • Active Directory
  • DNS
  • Domain
  • Exchange Setup
  • IIS Setup
The all in one
IT Center

Linux

  • Web Services
  • Email Server
  • Security Enhancement
  • DOS prevention
  • File Server
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08455 271771, 01202 232240

Server Support


The all in one solution for your business.

For any enquiries please call 08455 271771
IT Office Center


Cost efficiency and reliability, how does this description fit to your vision of a solid server support?

How will we boost your business?

The technical knowledge combined with the long experience of our team has made it possible for us to provide remote and onsite IT support service. We are able to support different operating systems from Linux , Windows server 2003 , Windows server 2008, Windows server 2008 R2, Windows virtual server.
We take pride in responding quickly and adequately to all sorts of faults that may occur as well as taking care of everything beforehand that may lead to a problem.

Briefly speaking we will take care of your Server management , and Server security along with Server monitoring . As mentioned earlier taking all the measures against an eventual problem is crucial for us, thus we will install an appropriate UPS system that will ensure no data loss or OS corruption, even a sudden mains power loss. Through this system your office based server is fully protected!

Businesses all over the United Kingdom count on us to deliver and sustain a proper IT support for them. Always performing properly and satisfying our customers with the highest quality of service is more than our goal, it is our responsibility!

Choose us and forget about troubles, we will take care of everything!
  • Supporting your system
  • Protecting your system
  • Updating your system
IT Office Center
All that on reasonable prices!

As a leading IT centre we know what is in your best interest and we know which is the most cost effective and reliable solution for your server configuration and maintenance. We are well aware of all the hardware or software upgrades your server may require. We take full responsibility for the choices we make and the following consequences! In case something goes wrong, do not panic! We offer fast response to any accident and quick resolution through a remote assistance over the internet.

Pay As You Go IT Support Dorset
  • Onsite support for any location of up to 20 miles from Bournemouth - callout charge £120 (covers 2h)
  • Remote support - £50 per hour


IT Support Monthly subscription plans - 6 months contract

5 hours IT support for up to 5 computers or servers

  • Standard subscription - £220 per month
  • Priority subscription - £440 per month

10 hours IT support for up to 10 computers or servers

  • Standard subscription - £450 per month
  • Priority subscription - £900 per month

15 hours IT support covering up to 15 computers or servers

  • Standard subscription - £690 per month
  • Priority subscription - £1380 per month

30 hours IT support for up to 30 computers or servers

  • Standard subscription - £1250 per month -
  • Priority subscription - £2500 per month


* Standard subscription - 99% of all software incidents are handled within 6-12 hours (Mon -Fri :10am - 6pm)
* Priority subscription- 99% of all incidents are handled within 1-2h (7 days a week : 10am - 22pm)


All packages include
  • Instant contact vie phone/email/chat
  • Monthly Time Report to show how support hours have been used
  • Customer portal to monitor helpdesk and services
  • Discount on additional services, including training and project work
  • Remote connection support
  • Onsite support
  • Telephone & Email Helpdesk Support
  • System upgrades and maintenance advise and planning
Windows , Linux - Server Monitoring Monthly subscriptions (24x7) - 6 months contract


  • £99 per month - Standard monitoring - Backups and HDD monitoring
  • £199 per month - Advanced monitoring - Backups and HDD monitoring,Server Performance Check,
    Hardware Diagnostics, Server Roles and Features monitoring

All you need is one phone call and you are in safe hands - 08455 271771
Our extensive knowledge and experience within all areas of the computing industry allows us to provide you with the IT support your business deserves. To keep you fully informed with all the day to day activities we perform for each of the packages, a description is following:

Daily:

  • Check event log of every server, fix/try to fix as needed.
  • Creating new directories, shares, and security groups, new accounts, disabling/deleting old accounts, managing account policies.
  • Make sure backup runs and verify the files.
  • Check for free space on all servers, for file pollution and quotas.
  • Ensure that all server services are running.
  • Ensure that anti-virus definitions are up-to-date.
  • Keep Service Pack and Hot fixes current.
  • Check Print Queues.
  • Keep a log of everything you have fixed or performed maintenance on.
  • Permissions and files system management where appropriate.


Nightly:

  • Backups - ensure that backups are being performed nightly and verify their successful completion. The top 10 rules of system administration on any operating system are:

    backups
    backups
    backups...


Weekly:

  • Clean Servers, check for .tmp files, jetdb files, etc.
  • Implement any new policy, permission, logon script, or scheduled server modification.
  • Reboot Servers if needed.
  • Keep up-to-date on IT news regarding networks and security.
  • Evaluate software for System Admin purposes.
  • Performance Monitoring/Capacity Planning- Budgeting for the future.
  • Uptime/Downtime reports.
  • Audit network for unauthorized changes.


Monthly:

  • Change Service Account Passwords, this could be done quarterly.
  • Extended testing backups with restores.
  • Maintaining applicable Service Level Agreements.
  • Managing off-site storage of backup tapes, whether you take them home or a service picks them up.
  • Periodically reviewing all of the above, is documentation up to date?
  • Has the Disaster Recovery Plan been updated to reflect changes in the environment?
  • Periodically reviewing workload.
  • Periodically review company technical environment. How can it be improved?
  • Run defrag and chkdsk on all drives. Review audit policies, audit user rights and privileged local and global groups.


Initial or Occasionally:

  • Test disaster recovery process to an alternate site, in case of emergency.
  • Test the backup restore procedure.
  • Get a performance baseline for things like %Processor Time, Page filing, Disk Queues.


TIP : Most HDD last 5-7 years depending on the usage so make sure you have a reliable backup system.
As part of our service we will setup regular backup system to avoid long downtimes in case of HDD failures!

Contact us now and you will get your immediate remote and onsite support!
Latest Case Studies
Project Details:


Before we take over, the visitors of the site were experiencing some major problems related to the server setup. Now, those are long forgotten. As a result, we have achieved zero downtime, meaning the site is without any service interruptions. Additionally, we have configured a load balanced setup in order to resist ddos attacks and handle traffic peaks...

Project Details:


One of our clients decided to start the New Year with a makeover of their London office. We have already done some work there - PBX, CCTV, LAN and server setup, so we knew the place. What we did not know was that we will have to carry out this job in the end of that same week. With very little time to plan, we scrambled to source equipment for...
Project Details:

Personalized service customized according to our clients' needs

 

        We are more than happy to announce the launching of our new management portal loaded with features. You might wonder why we have decided not to use a third-party system. If we did so, which one could we choose over all the existing systems. Our services are quite specific. One single...

Project Details:


Recently one of our customers called us with a request to relocate their office in a different part of the building. We went ahead to visit the site that day and it turned out that this would be a rather urgent job. We were facing a deadline in four days and to make things more interesting we also agreed to build the worktops in the office. We do...
Project Details:


Vip Consult has succeed once more in completing an urgent server repair on site.


We received a late night call from a US company, that one of their servers went offline and based on the initial observations from the data center staff, it needed a power supply replacement. The server was located at a JP Morgan data center in...
Project Details:

Springtime is all about getting rid of the old and welcoming the new. We at Vip Consult are fond of following the natural cycles and therefore decided to update our server infrastructure. We completed a full overhaul and here are the most interesting insights about this challenging project. 



What we wanted to achieve...

Project Details:
The management of The Carisbrooke Hotel approached us with a request to check if we can improve the performance of their existing WiFi system. They said that in many of the online reviews left by their guests, it was mentioned that the wireless Internet at the hotel was slow and inadequate, so they asked us to investigate and offer a solution for this problem...
Project Details:
This case was undoubtedly an interesting one!!!


We were approached by a company in need for a technician to replace their failed flash array controller from pure storage. The new controller was delayed by one day leading to rescheduling the initial appointment we have made. Once it arrived, we were ready for the swap.

The new controller was...
Project Details:
For this particular installation we have used a newly purchased Dell T110 power edge server.
The specifications of the server allowed us to setup a local as well as online file sharing system. For the local and the online file sharing we made sure everything is as safe as possible, thus we included different user levels. The online file sharing in particular allows any...
Project Details:
We came across a new and interesting project thanks to Let Direct Company. We replaced their outdated Letting Agency Website with the latest Drupal Content management system. Its functionality increased significantly and we are very proud of the result.

The main content structure includes around 10 static pages, two contact forms and two dynamic pages. The...
Project Details:
The project involved improving the existing Ethernet network and installing the newest Windows Server 2008. We took care of setting up everything properly and creating specific share groups with various privileges.

Our team is now responsible for monitoring and long term server maintenance, in order to make sure that everything develops the way we expect to....
Project Details:
Raid server, or also known as Redundant Array of Independent Disks, is a storage technology that integrates multiple disk drive components into a logical unit. Raid 5 Server requires all drivers but one to be present to operate normally.

The server of the Cash Registers Company is using an Adaptec Raid 5 controller and the existing storage was gradually running out...
Project Details:
JP Morgan is a data center in Bournemouth that had a problem with their fax server. Our team did an immediate onsite visit to explore the situation closely.
JP Morgan complained that the server lost network connectivity. After we examined, we found out surprising news. The diagnostic showed, the cause is not related to the server itself, but to an unstable voltage power...
Project Details:

Vip Consult has succeed once more in completing the security system for one of the well known language schools in our home town – BEET Language Center.

The way we achieved that was through installing eight night vision cameras.
The highest quality of the image taken by the cameras is due to the 600TVL resolution, which displays every detail perfectly....
Total Cost: £1721