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Vip Consult is launching a new portal to simplify support management, invoicing and payments.


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Project Details: 

Personalized service customized according to our clients' needs

 

        We are more than happy to announce the launching of our new management portal loaded with features. You might wonder why we have decided not to use a third-party system. If we did so, which one could we choose over all the existing systems. Our services are quite specific. One single solution cannot fit even 10% of what our business demands. So we decided to come up with our own. As our business has reached a point where the manual management of our everyday tasks has become quite time consuming we wanted to spend less time on payment, invoice and following subscription and more time on real support.
        We neither use different systems, nor link them together. Who wants to spend their weekends troubleshooting and solving system bugs? Additionally, most of these open source ready-made systems are made so universal that their software is rather confusing or doesn`t offer great user experience for those who use it.

        There are many solutions out there but our business is unique as are our customers so we have decided to build something that fits our business model 100%. We wanted to create a system which combines both perfect end user experience and all our services in a native way without any extra hacks, to make it work just fine.

        Just to give you a little bit more insight of the system we will mention that it is written in the newly popular Google language - golang. The payment is handled by GoCardless and Braintree. The portal registration as mentioned earlier is using only popular third-party authentication providers like Google, Facebook, Microsoft and LinkedIn.

 

Here is a full overview of the management portal`s main features.

AUTOMATED INVOICING DESIGNED WITH SIMPLICITY
DETAILED OVERVIEW OF ALL PENDING CHARGES. A SINGLE CLICK PAYMENT BY DEBIT/CREDIT CARD OR DIRECT DEBIT.Read more
subscription management
Create, suspend or delete subscriptions.Read more
login with facebook, google, linkedin or microsoft
Use your favourite account to loginRead more
robust ticket system
Post jobs and see in real time the progress of your task and the takentimeRead more
automated e-mailing
Receive email about almost every task on the portalRead more
permission assigning
Customizable profile permissionsRead more
fully responsive design
Modern GUI with proactive response based on the device screen size used to access the portalRead more
Project Duration: 
1 year
Project Modules: 
php, postgresql, golang, nginx
Latest Case Studies
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G2A Developments contacted us to get a quote for a CCTV system at their latest project - a four story HMO near the city centre. Since the building was about to be redesigned inside - out, we decided to run cabling that will accommodate for future improvements of the CCTV system.


The most logical way to go about this...
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Before we take over, the visitors of the site were experiencing some major problems related to the server setup. Now, those are long forgotten. As a result, we have achieved zero downtime, meaning the site is without any service interruptions. Additionally, we have configured a load balanced setup in order to resist ddos attacks and handle traffic peaks...

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One of our clients decided to start the New Year with a makeover of their London office. We have already done some work there - PBX, CCTV, LAN and server setup, so we knew the place. What we did not know was that we will have to carry out this job in the end of that same week. With very little time to plan, we scrambled to source equipment for...
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Our Vip Consult family expands with every day. The number of grateful customers is constantly rising and we are the happiest knowing that their businesses grow with our help. Today we will introduce you to the Wentworth Facial Plastic Surgery – a renowned clinic that came up to us with the request to strengthen their brand by re-designing their website and making it an...

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Southwestern Accommodations has been one of our regular customers and during the past two years we have been frequently called out to resolve issues with the wireless system in place. Most of the time problems have been resolved by placing power reset timers to the access points and the networking equipment.


This seemed to...
Project Details:

Personalized service customized according to our clients' needs

 

        We are more than happy to announce the launching of our new management portal loaded with features. You might wonder why we have decided not to use a third-party system. If we did so, which one could we choose over all the existing systems. Our services are quite specific. One single...

Project Details:


Recently one of our customers called us with a request to relocate their office in a different part of the building. We went ahead to visit the site that day and it turned out that this would be a rather urgent job. We were facing a deadline in four days and to make things more interesting we also agreed to build the worktops in the office. We do...
Project Details:


Normally we don't pay much attention to what router we use in our office, but since we now host quite a few critical services on our servers, we needed to make sure we have a decent level of protection and fail-over capabilities implemented there.


We used to have a consumer grade router flashed with DD-WRT software and it did the...
Project Details:
Simple and clean design built on Drupal
Total Cost: 199
Project Details:


Vip Consult has succeed once more in completing an urgent server repair on site.


We received a late night call from a US company, that one of their servers went offline and based on the initial observations from the data center staff, it needed a power supply replacement. The server was located at a JP Morgan data center in...
Project Details:

Springtime is all about getting rid of the old and welcoming the new. We at Vip Consult are fond of following the natural cycles and therefore decided to update our server infrastructure. We completed a full overhaul and here are the most interesting insights about this challenging project. 



What we wanted to achieve...

Project Details:
The management of The Carisbrooke Hotel approached us with a request to check if we can improve the performance of their existing WiFi system. They said that in many of the online reviews left by their guests, it was mentioned that the wireless Internet at the hotel was slow and inadequate, so they asked us to investigate and offer a solution for this problem...
Project Details:
This case was undoubtedly an interesting one!!!


We were approached by a company in need for a technician to replace their failed flash array controller from pure storage. The new controller was delayed by one day leading to rescheduling the initial appointment we have made. Once it arrived, we were ready for the swap.

The new controller was...
Project Details:
For this particular installation we have used a newly purchased Dell T110 power edge server.
The specifications of the server allowed us to setup a local as well as online file sharing system. For the local and the online file sharing we made sure everything is as safe as possible, thus we included different user levels. The online file sharing in particular allows any...
Project Details:
In Vip Consult it is our policy to be always loyal and with a friendly attitude. Thus, it is common that we maintain a positive relationship with our customers even after they have benefited from our services. In many cases we even meet with acquaintances of our former customers that are in search of services within the IT area. The same situation applies for our last customer...
Total Cost: £199
Project Details:
We came across a new and interesting project thanks to Let Direct Company. We replaced their outdated Letting Agency Website with the latest Drupal Content management system. Its functionality increased significantly and we are very proud of the result.

The main content structure includes around 10 static pages, two contact forms and two dynamic pages. The...
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The project involved improving the existing Ethernet network and installing the newest Windows Server 2008. We took care of setting up everything properly and creating specific share groups with various privileges.

Our team is now responsible for monitoring and long term server maintenance, in order to make sure that everything develops the way we expect to....
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Raid server, or also known as Redundant Array of Independent Disks, is a storage technology that integrates multiple disk drive components into a logical unit. Raid 5 Server requires all drivers but one to be present to operate normally.

The server of the Cash Registers Company is using an Adaptec Raid 5 controller and the existing storage was gradually running out...
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Wenworth Clinic is a private surgery clinic in Bournemouth. They needed a centralized database for their clients, as well as a centralized booking system that will be shared among all of the staff members and it will be accessible from anywhere on the internet.

For that case we have developed a bespoke booking system. The reason is that It allows the hold of the...
Project Details:
JP Morgan is a data center in Bournemouth that had a problem with their fax server. Our team did an immediate onsite visit to explore the situation closely.
JP Morgan complained that the server lost network connectivity. After we examined, we found out surprising news. The diagnostic showed, the cause is not related to the server itself, but to an unstable voltage power...
Project Details:

Vip Consult has succeed once more in completing the security system for one of the well known language schools in our home town – BEET Language Center.

The way we achieved that was through installing eight night vision cameras.
The highest quality of the image taken by the cameras is due to the 600TVL resolution, which displays every detail perfectly....
Total Cost: £1721
Project Details:
The website includes a primary and a secondary menu with image slideshow for each page. It is with bespoke design and 3 months of SEO which brought the website on first page for the main keywords
Total Cost: £199
Project Details:
The company wanted to add some extra functions on his existing website. Their current website was coded in pure html and to add the extra functions we had rebuilt and existing website. Additionally we did some changes in the header and the menu organisation. It includes 2 main menus to navigate through 20 different pages. The SEO service included major onsite optimization and...
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Project Details:
Online Art Gallery website which brings together talented artists and present their work. All website visitors can rate the artist and there is a section of the website which presents the top 5 artists based on the users ratings. An automated Jquery slideshow select 6 random paintings and cycles them in the right side column.
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