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The management of The Carisbrooke Hotel approached us with a request to check if we can improve the performance of their existing WiFi system. They said that in many of the online reviews left by their guests, it was mentioned that the wireless Internet at the hotel was slow and inadequate, so they asked us to investigate and offer a solution for this problem.


We are happy to announce another successful project with a full CCTV security system. The Luxury Care group in Bournemouth trusted us to install and maintain their CCTV systems for all of their sites in Bournemouth.


Each care home had specific needs and on some sites exclusively outdoor cameras were installed. With quality in mind, we used 800TVL analogue cameras, all of them vandal proof. Most of the outdoor cameras we used were varifocal, as they had to be fine-tuned to the field of view.
Two days ago a client brought to our shop Sony Xperia Z with a broken screen.
It’s a difficult challenge to implement any changes to this particular phone due to its water and dust resistance. All the parts of the phone are combined and glued really tight, which makes it hard to perform a simple task such as changing the screen.
Today in our office in Bournemouth we received an iPhone 5 with a broken screen. Apart from that the phone was not able to start.
Our client shared with us that a few months ago a friend of his replaced the original screen of the phone. Usually changing an iPhone screen is not difficult, but if you are inexperienced it is likely that you cause more damage than you know.

Yesterday our shop was visited by a young lady, who had iPhone 5s with a broken glass. The LCD screen was still working, but the colours were really blurred. This is a very common problem among Smartphone or tablet users, therefore we knew exactly how to proceed with the repair.

An iPhone 5c with faulty volume and mute buttons was brought today in our IT centre in Bournemouth.
To examine these buttons we needed to disassemble the screen, which is a tricky job because of the fragile flex cables. Once we opened it, we began our detailed examination and we found out that the connections of the buttons were simply loose. We managed to strengthen them and prevent the problem from happening again in the future.

Today in our IT centre in Bournemouth we received Samsung Galaxy Tab 3 with two main issues
bent casing and the battery not charging.

The charging socket seemed to be loose and fixing it required opening the tablet and proceeding with a diagnostic to find what exactly causes the fault.
We found out that the tablet was hit in the middle right over the charging socket and that is the reason it was loose.
This case was undoubtedly an interesting one!!!


We were approached by a company in need for a technician to replace their failed flash array controller from pure storage. The new controller was delayed by one day leading to rescheduling the initial appointment we have made. Once it arrived, we were ready for the swap.

The new controller was supposed to be pre configured, which sounds like an easy job doesn’t it?

For this particular installation we have used a newly purchased Dell T110 power edge server.
The specifications of the server allowed us to setup a local as well as online file sharing system. For the local and the online file sharing we made sure everything is as safe as possible, thus we included different user levels. The online file sharing in particular allows any Apple, PC, iPhone or iPad to access the server files with a variety of user levels’ privileges wuth different writing and reading rules.

CCTV Installation Details


Parlour Coffee Shop is a newly open place in Bournemouth. We are proud to announce that they chose Vip Consult to implement the CCTV installations in the place. The time frame necessary to complete the installation was 3 days due to renovating the inside of the building.
We were working around the construction process, which was scheduled simultaneously with our CCTV installation. Even so, we managed to position nicely all of the cables behind the walls and in the ceiling ensuring nothing is visible from the outside.
In Vip Consult it is our policy to be always loyal and with a friendly attitude. Thus, it is common that we maintain a positive relationship with our customers even after they have benefited from our services. In many cases we even meet with acquaintances of our former customers that are in search of services within the IT area. The same situation applies for our last customer, who has come in contact with us following the recommendations of his friend.

When the battery of an electrical device does not last, it makes it simply unusable. Unfortunately, our client had to face this challenge with their iPhone. Today, we received an iPhone in our office in Bournemouth that was with totally dysfunctional battery or simply stated – dead. The client shared that all of a sudden, the iPhone 4 couldn’t keep the battery charged and it was turning off pretty quickly – very inconvenient isn’t it?

Often, iPhones have been delivered to us due to various technical problems. Every time we approach the case individually and we aim to find the most appropriate solution for it. For the situation in question, an iPhone 4S has been brought to our office in Bournemouth for a power button and proximity sensor repair. This was definitely a challenging procedure and we decided to start working on it immediately. As we always say: “Deadlines are kept as promised!”

Electronics in general are extremely sensitive and they can be easily destroyed. This is where Vip Consult comes in to prove its customers that anything can be repaired in our hands. No case is too extreme. We enjoy to be challenged and above all we want to satisfy the wishes of our clients.

We came across a new and interesting project thanks to Let Direct Company. We replaced their outdated Letting Agency Website with the latest Drupal Content management system. Its functionality increased significantly and we are very proud of the result.

The main content structure includes around 10 static pages, two contact forms and two dynamic pages. The properties’ page lists all products and allows an advanced search according to their size, price, type and even the distance form a given post code.

We like to add more and more to our list with happy customers. So, we are gladly welcoming The Wenthington School in Bath.
The Writhlington School put their trust in us and we were given the important task to repair 20 (so far) of their damaged iPads.
The problem with most of them was the broken digitizer. But there were a few with severe casing damage (the whole aluminium casing was bent), whereas some had dysfunctional volume buttons and dock connectors. We've also came across iPads with missing home buttons, but those were quickly fixed and replaced with new once.
This customer from Bournemouth reported that the volume buttons on the right side of the iPad are non responsive or jammed. After the broken screens of the iPads, this is considered as the other most common fault that happens, when the iPad has been dropped.

As a result of this accident, the aluminium casing was slightly bent, which jammed the volume buttons making them unusable.

Out of nowhere, the iPad 3 refused to charge the battery, even when plugged in. This is definitely an unusual case, because this fault was not caused by water damage or dropping.

Therefore, we had to run full diagnostics and examine all the possible options that may have generated the problem. We found that there is something wrong with one of the pins on the dock charging connector. Other cases have shown that a faulty battery is another possible reason that may cause the same issue. In this particular case though, the battery was in its full capacity.

To repair such a fine machine as the Apple product – MacBook Pro 15 is always a challenge that has to be thoughtfully examined before an action is taken.

The problem with this laptop was that the outer glass was broken as well as the actual screen underneath. The laptop has been severely dropped, that is why we had to run a full diagnostic that ensures nothing else has been affected by the accident.

The project involved improving the existing Ethernet network and installing the newest Windows Server 2008. We took care of setting up everything properly and creating specific share groups with various privileges.

Our team is now responsible for monitoring and long term server maintenance, in order to make sure that everything develops the way we expect to. Additionally, we have also implemented high level of availability and double backup schedule for the operating system and the data shared. Thus, we ensure that the functionality is all the time at its top level.

Wenworth Clinic is a private surgery clinic in Bournemouth. They needed a centralized database for their clients, as well as a centralized booking system that will be shared among all of the staff members and it will be accessible from anywhere on the internet.

JP Morgan is a data center in Bournemouth that had a problem with their fax server. Our team did an immediate onsite visit to explore the situation closely.
JP Morgan complained that the server lost network connectivity. After we examined, we found out surprising news. The diagnostic showed, the cause is not related to the server itself, but to an unstable voltage power supply.
With the help of the technicians in the data center, we resolved the issue by replacing the power supply.
The problem was quickly taken care of and the company continued to work with its full capacity.

Chicken run – CCTV system

We add another happy customer to our VIP family – Chicken run. This is a local fast food restaurant that now is fully equipped with a reliable security system.
This case was tricky, because our team was supposed to run all of the cables above the existing ceiling, so that the good look of the restaurant remains. With lots of precision and patience, we ended up installing everything perfectly for even shorter time than we expected.
Vip Consult has chosen to ease the owners of locked IPhones by performing so called “remote unlocking”. Another customer of ours enjoys this privilege, and plenty of others have already experienced how convenient the whole procedure is.

The main advantage of “remote unlocking” is that the client did not need to be separated from his phone.
All and all it took us five days to complete the process, but once it is unlocked, the owner needed to just connect to iTunes. The rest is performed directly through the Apple servers.

Specializing in professional IT repair, Vip Consult proved wrong to its discouraged customer, who thought his iPad will never again work as before. Dealing with faults similar to this one is a piece of cake for our team! The harder the case, the more creative we get!

Briefly explained, our job was to replace the broken digitizer with a new one. Fortunately for the customer, the digitizer is simply part of the iPad’s front assembly, but not a main one. It is the upper part of the screen, made of glass and it protects the LCD screen, which is the actual display.

Vip Consult has succeed once more in completing the security system for one of the well known language schools in our home town – BEET Language Center.

The way we achieved that was through installing eight night vision cameras.
The highest quality of the image taken by the cameras is due to the 600TVL resolution, which displays every detail perfectly.

All of them are with varifocal lenses. This means, there is an option for manual zoom, which adjusts the lens in order to magnify long distance objects.

We are proud to announce, that we just finished securing a razor beauty salon, which just opened in Bournemouth. The client put his trust in us to fully equip the place with the most appropriate secure system. We decided to achieve that through a combination of CCTV and Alarm System.
CCTV is an abbreviation for Closed-circuit television, which means that by using video cameras a signal is displayed and transmitted to a certain amount of monitors. Thus the flow of information reaches preliminary chosen place and it’s absolutely controlled.

The alarm system is based on the popular Texecom premier 24 control panel. It consists of eight sensors: door sensor, PIR (Passive Infrared sensor), fire, optical and smoke sensors etc. The whole system is combined with a GSM module for instant phone notifications. In order the alarm to last active for as long as possible, we made a connection to a powerful backup battery that will support it for presumably two to three days in case the electricity stops. Enabling or disabling the alarm can be also performed straight through the customer's mobile phone.

The most common problems that our customers experience with their tablets are having a cracked digitizer, a broken screen or both. In this case, the IPad had a damaged digitizer and screen, but also its overall casing was bent. Usually is necessary to replace the current casing with a new one, but we succeeded in straightening it out. In stead of the cracked digitizer and screen, we installed a new and genuine apple parts. The normal price for this type of reparation is £139.
The phone was barely functioning, due to severe damage on the power board. Added to that critical issue, the backlight chip was shorted. Not only this, but also the speaker’s plastic connector was seriously harmed. We performed a full recovery session, meaning we replaced all the parts mentioned above. Thus the phone was brought back to its normal condition, working at its full capacity.

The laptop was operating with Nvidia Graphics Card and the nature of the problem was its not functioning Nvidia chip. After multiple trails of soldering the chip, it appeared that the chip itself was hardly damaged due to a constant overheating. Therefore none of the performed reparations was successful. This is a rather common problem with most of the laptops containing the Nvidia Chip. The solution though is hidden in replacing its motherboard, which is anything but cost-effective. Even so, we always advise our customers what is the most beneficial solution for their case.

The company wanted to add some extra functions on his existing website. Their current website was coded in pure html and to add the extra functions we had rebuilt and existing website. Additionally we did some changes in the header and the menu organisation. It includes 2 main menus to navigate through 20 different pages. The SEO service included major onsite optimization and large backlinks campaign. Currently the company hold first place on Google for all areas their company covers.
Online Art Gallery website which brings together talented artists and present their work. All website visitors can rate the artist and there is a section of the website which presents the top 5 artists based on the users ratings. An automated Jquery slideshow select 6 random paintings and cycles them in the right side column.
Very simple website whose main purpose is to work as a catalog and offer a contact form. The car catalog is managed by the car dealer company and they upload all car images and insert the details. The catalog offers different filters for Car Type, Transmission and Fuel to help visitors narrow down their search. All car images are presented with a jquery slideshow with an overlay zoom for each image in the gallery.
The company operates in the sector of hair styles and beauty and now expanding their business to offer import and export courier services. Most of the design for the website was taken from their existing hair and beauty website to follow their branding style and we have redesigned some small parts in the header. The website includes a CMS system with shipments order form.
It includes a simple clean blue-white website design with 360 degrees view for each apartment. Each apartment has price table and short description of the rooms. The initial idea of the website was to take automated bookings through the website and to show availability calendar. This option has been later passed to a third party company to manage all bookings so the extra module has been disabled.
The website is strictly designed to match the identity of the company and its already developed brand. Apart from this, everything is constructed upon WYSIWYG editor, which allows an easy management of the pages due to the close correspondence of the code to the actual displayed product. Also, the website is fully built through Drupal, the most popular and common used CMS (Content Management System). Plenty of reasons exist behind our choice to include Drupal as our main content management framework for this particular website, but also for the others we have already created.
The idea of the website is to present a simple resume of the company with all wine producers registered with the company. The website includes 5 simple pages which include the details of the company followed by nother 10 pages with detailed borchures about each wine type imported by them. the website offers downloadable PDF brochure offered to all website visitors. It is based on a template choosen by the customer.
Simple 6 pages website which present all services offered by the company with separate page with before and after picture examples.
The services page includes interactive image map with jquery based overlay popups for each service area The website is based on a template recommended by us with some small changes in the font sizes and colors and replacing the header.
Replacing an existing video surveillance system which had some quality issues. We replaced all existing cables and installed 10 brand new dome cameras. The installation required replacing all cables, 10 new dome IR especially designed cameras which are easy to clean, 2 LCD monitors (one for the main office and one for the dining area) and 1 microphone.
Most IR dome cameras suffer from IR reflaction known as the ghost effect, but we installed specially designed dome cameras which overcome this issue.
The laptop was with Nvidia Graphics Card and the problem was with the Nvidia chip. We tried re soldering the chip but the repair was unsuccessful as the chip itself was damaged due to constant overheating. This is a known problem with almost all laptops with the Nvidia Chip described in this article. To repair the laptop it needed a motherboard replacement , but we advised the customer that it is not cost effective and it would be better to save the money against buying another laptop.
Run a hard drive test for bad sectors and it passed without errors. After further troubleshooting tracked the problem to a conflict between Norton antivirus and the Windows updates. This is a known problem on Windows Vista.
The specification of the laptop didn't allow to run vista at good speed so the customer took our advice and we formatted the computer on XP. The speed and the stability increased many times after the format
Fixed price for Windows Installation.

The main issue of the laptop was its constant shutting down. This is a common indication for overheating, proven also by the results from the following temperature’s tests. Due to the difficulties connected with accessing the heat sink, it was obligatory to open the whole laptop and perform a detailed cleaning of the vents. Additionally, a replacement of the thermal paste improved the overall condition of the computer.

The prices for repairing an overheated computer are fixed.

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