08455 271771
01202 232240

Computer Repairs Newcastle

Your Local and National computer repair center!

For free estimate please call 08455 271771

Bespoke repair center with 10 dedicated repair stations

Dedicated Repair center
Certified Specialists with more than 10 years experience
All makes and models covered:

Budget Laptops - Fujitsu Siemens, Acer, Advent, Medion
Middle Range Laptops - Compaq , Hewlett Packard, Packard Bell, HP, Samsung, , HP
High End Laptops -Dell, IBM, Lenovo, Sony, Toshiba, Asus

£10 discount for the first 3 repairs of the day!

Free Collection
Bring In
Remote Repair

COLLECTION

Package you laptop well and we will arrange a free collection

collect

DIAGNOSE

Diagnosing the fault and quoting the repair is free or £25 if you cancel the repair

repair

REPAIR

Duration:
same day for simple faults
3-5 days for serious faults
Warranty: 90 days

return

RETURN

Payment is done over the phone plus £15 for next working day express delivery.

BOOK COLLECTION

LOCATION
152 Holdenhurst Rd
BH88AS
Bournemouth

bring

Duration:

same day for simple faults
3-5 days for serious faults
Warranty: 90 days

repair

Opening hours:

Mon-Fri 10am-6pm,
Sat 10am-2pm

collect

Remote Repair requires broadband internet connection.

CONNECT

We connect to your computer to estimate the repair cost

connect

PAYMENT

Proceed with secure online payment

estimate

REPAIR

We do the repair so you can continue working on your computer

repair

To start now call 08455 271771

Get your PC repaired with 100% guarantee for success – Vip Consult!

Providing a high quality IT service is the main reason for Vip Consult being the preferred choice when it comes to computer repairs. Honesty and Professionalism are principles that we follow closely and so far they have driven us only forward! In order to indulge all our customers’ wishes we take an individual approach for each reparation. We know it is our responsibility to come up with the most efficient solution to your problem and with this attitude we have performed more than 6500 successful repairs. During the 10 years of experience we always have aimed at more innovative and efficient ways to handle PC damages.

Express delivery and punctuality are more than crucial for VIP Consult in order to sustain the coherence between what we believe in and how we act.
We want our performance to meet positively your expectations!

Overheating, slowly running computer or damaged screen … we have heard it all!
Whether your computer is HP, Sony, Fujitsu, Siemens, Samsung, Advent, Acer, Asus, Dell, Toshiba, Acer or any other brand, it makes no matter for our team! The important thing is to get it fixed!

When removing a virus, we use the latest and tested programs that verify and secure the data on your PC!
For any motherboard fault, we are able to explore the core of the problem and find a resolution!
For every slowly running computer, we have the best tools to upgrade it!
You name it, we'll solve it!

All and all what we offer is:

£10 discount for the first 3 repairs of the day!

90 days warranty for each fixed product!

90 % guarantee that the repair is done during the day of order – we don't like delays and so do you!

Vip Consult IT Office center operates on a national level through professional collection service available in Newcastle as well! Feel free to contact us!

Latest Case Studies

Dell Latitude d820 Laptop – No Display on the Screen

Project Details:

The laptop was operating with Nvidia Graphics Card and the nature of the problem was its not functioning Nvidia chip. After multiple trails of soldering the chip, it appeared that the chip itself was hardly damaged due to a constant overheating. Therefore none of the performed reparations was successful. This is a rather common problem with most of the laptops containing...

Total Cost:

£0

Dell Latitude D820 Laptop - Doesn't Show Anything on the screen

Project Details:

The laptop was with Nvidia Graphics Card and the problem was with the Nvidia chip. We tried re soldering the chip but the repair was unsuccessful as the chip itself was damaged due to constant overheating. This is a known problem with almost all laptops with the Nvidia Chip described in this article. To repair the...

Total Cost:

£0

RM EL81 Laptop - Shows Only Black Screen with Cursor

Project Details:

Run a hard drive test for bad sectors and it passed without errors. After further troubleshooting tracked the problem to a conflict between Norton antivirus and the Windows updates. This is a known problem on Windows Vista.
The specification of the laptop didn't allow to run vista at good speed so the customer took our advice and we formatted the computer on XP. The...

Total Cost:

£39

Antivirus Installation on Dell Inspiron 9400

Project Details:

Cleaned up the computer and removed all unneeded software. Installed Avast Antivirus Free and full version of MalwareBytes
Fixed price for antivirus Installation. Additionally the customer gets our free brochure: How to keep your computer safe from viruses.

Total Cost:

£25

Dell Inspiron 6400 - Cannot connect to the internet

Project Details:

After testing the computer we found out that it is infected with viruses. After removing all viruses the computer didn't have any issues and connected to the internet without problems
Fixed price for removing viruses. Additionally the customer gets our free brochure: How to keep your computer safe from viruses...

Total Cost:

£35

HP DV9000 laptop - lines on the screen and blue screen errors

Project Details:

This is a known problem with many HP laptops that have the Nvidia Graphics Card. We re-soldered the Nvidia Chip which solves the problem.
90 days standard warranty
Fixed price for any component level motherboard repairs.

Total Cost:

£100

Acer Aspire 9300 Laptop - Shuts down after 15-20 minutes

Project Details:

The main issue of the laptop was its constant shutting down. This is a common indication for overheating, proven also by the results from the following temperature’s tests. Due to the difficulties connected with accessing the heat sink, it was obligatory to open the whole laptop and perform a detailed cleaning of the vents. Additionally, a replacement of the thermal...

Total Cost:

£35

Acer Aspire 5250 Laptop - Doesn't start and shorting at the power socket

Project Details:

Tested the laptop temperatures and it was shutting down due to overheating. The laptop didn't have easy access to the heat sink so we opened the whole laptop and cleaned the vents. Also replaced the thermal paste.
Fixed price for overheating repairs.

Total Cost:

£35

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FAQ

Why should I choose you?

The principles of VIP Consult are:

Professionalism
Responsibility
Precision
Clarity
Honesty

Will I lose all my data?

No, not if the hard disk is not faulty (95% of cases).
If the hard disk has failed, data recovery may still be possible but this can be quite time consuming, will carry additional cost and cannot be guaranteed to be 100% successful.
Please back up your data before shipping, or if not possible we can do this for a minimal charge.

Are my documents safe while you work on the computer?

For remote repair we use the latest security encryption for the connection which ensures confidentiality and privacy.

How do I pay?

No advanced payment is due until the service is complete.Every customer is provided with a full invoice and payment can be done cash or using a debit or credit card.

Which regions do you cover and where are you based ?

Our main office is located in Bournemouth (South west), but we offer our services for customers anywhere in the UK.

How long is the repair?

Most repairs are the same or next day service, unless when additional parts need to be ordered, which usually takes 3-5 days for the delivery.

For remote Repair, do I have to stay in front of the computer while you are fixing it ?

Not at all, once connected we can solve the problem without your interaction. However, you can watch how the problem is fixed if you choose.